Text message terms and conditions.

Plain answers about how we use texting, who we text, and how to stop.

Last updated September 3, 2026

Who sends these texts

Text messages are sent by ECB, TX (Will Burns, sole proprietor, Bulverde, Texas), which builds and operates the website and customer system for The Fox & The Owl, 2541 Bulverde Road, Bulverde, TX 78163. The program name is The Fox & The Owl text updates. Our texting number is (830) 243-6464. Messages from this number are about running the venue: scheduling, booking questions, task reminders, and replies to questions you sent us.

How you opt in

We only text people who asked us to. You opt in by texting (830) 243-6464 first, by giving us your mobile number when you book or inquire and checking the box that says you would like text updates, or by telling us in person or on the phone that texts are fine. We never buy lists and we never text anyone who has not asked.

Program description

Program name: The Fox & The Owl text updates. Message types: booking confirmations and follow-ups, scheduling and event reminders, task reminders for the venue team, and conversational replies to questions you text us.

What to expect

How to stop

Reply STOP at any time and we will not text you again. Reply START if you change your mind. Reply HELP for help, or email [email protected].

Your number and privacy

We keep your mobile number only to text you as described here and to keep a record of what we said to each other. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Full details are in our Privacy Policy.

Support

For help with texts, reply HELP, email [email protected], or call (979) 236-1141.